Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
I ordered a custom tumbler from Endless Enchantment, and I couldn’t be happier! The quality is outstanding, and the design turned out exactly as I envisioned. It’s perfect for my morning coffee and has become a conversation starter among my friends. Highly recommend their services!
Christopher Fitzpatrick
Endless Enchantment
01
Quality
Craftsmanship Matters
We pride ourselves on the quality of our craftsmanship. Each product is made with high-quality materials, ensuring durability and satisfaction for our customers.
02
Review
Customer Assistance Team
Our dedicated customer support team is here to assist you with any inquiries or issues you may have. We strive to provide prompt and helpful responses to enhance your shopping experience.
03
Features
Product Highlights
Discover the unique features of our custom-made products that set them apart. Each item is crafted with care and personalized to your specifications.
Benefits
Why Choose Us
Custom-Made Just For You
Our products are tailored to meet your needs, ensuring that every piece is a reflection of your style and personality. Experience the joy of personalized gifts that truly stand out.